D Horne Services Ltd is committed to protecting your personal information.
Our Privacy Policy contains important information about what personal details we collect; what we do with that information; who we may share it with and why; and your choices and rights when it comes to the personal information you have given us.
We may need to make changes to our Privacy Policy; so please check our website for updates from time to time. If there are important changes such as changes to where your personal data will be processed; we will contact you to let you know.
This version of our Privacy Policy was last updated February 2019.
If you have any questions about our Privacy Policy or the information we collect or use about you, please contact;
FAO Data Protection
D Horne Services Ltd,
2a Maxwell Street,
Girvan,
South Ayrshire
KA26 9EJ,
Tel: 01465 715500
Email: tony@dhorne_services.co.uk
Information about you that we collect and use includes:
We may collect your personal information directly from you, from a variety of sources, including:
We may also collect personal information on you from publicly available sources e.g. to check or improve the information we hold (like your address) or to give better contact information if we are unable to contact you directly.
We take your privacy seriously and we will only ever collect and use information which is personal to you where it is necessary, fair and lawful to do so. We will collect and use your information only where:
If you do not wish us to collect and use your personal information in these ways, it may mean that we will be unable to provide you with our services.
We may share your information with third parties for the reasons outlined in 'What we collect and use your information for.' We do not allow our third party service providers to use your personal data for their own purpose. We require third parties to respect the security of your data and to treat it in accordance with the law.
These third parties include:
We will never sell your details to someone else. Whenever we share your personal information, we will do so in line with our obligations to keep your information safe and secure.
All of your information is processed in the UK.
We take information and system security very seriously and we strive to comply with our obligations at all times. Any personal information which is collected, recorded or used in any way, whether on paper, online or any other media, will have appropriate safeguards applied in line with our data protection obligations.
Your information is protected by controls designed to minimise loss or damage through accident, negligence or deliberate actions. Our employees also protect sensitive or confidential information when storing or transmitting information electronically.
Our security controls are aligned to good practice; providing a control environment that effectively manages risks to the confidentiality, integrity and availability of your information.
We will keep your personal information only where it is necessary to provide you with our services, while you are a client.
We may also keep your information after this period but only where required to meet our regulatory obligations. The length of time we keep your information for these purposes will vary depending on the obligations we need to meet.
You have several rights in relation to how D Horne Services Ltd uses your information. They are:
In limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us in writing. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
We will always strive to collect, use and safeguard your personal information in line with data protection laws. If you do not believe we have handled your information as set out in our Privacy Policy, please contact us at the contact details above. If you are still unhappy, you can complain to the Information Commissioner.